Using the task from the attachment # (8.21), write an offecial Business Letter(positive, routine message (direct claim) ).
HINT (foot stomp) : Claims often require writing instructions (politely) requesting the company to follow certain steps or do the actions you want the company to follow to correct your situation.
apply Guffey’s 3×3 Writing Process stages
In one page only.
I ATTACHED A PAPER THAT HAS DONE BEFORE BUT IT WAS DONE IN A WRONG WAY. Please read this paper and do a correct one using the comments form the old one.