What To Expect From The Future Of The Moving Industry
The moving business is expected to see even more growth this year. The epidemic’s arrival—with enforced lockdowns, pivots to virtual work, and disrupted supply chains—had a variety of effects on the industry. It’s now time to bounce back.
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Moving by the Numbers
Because the moving sector includes a variety of businesses, it generates a lot of money—about $84 billion each year. The moving industry is one of the country’s major industries, employing over 122,000 people and generating $3.6 billion in revenue each year. Each year, there are many different types of moves.
The following are some examples from among hundreds:
- 44% family or individual;
- 37% corporate;
- 16% military;
- 2% government.
Digital Technology and the Changing Business Model It Drives
In general, the moving business has been more reactive than proactive, especially technological innovations. To minimize disruption and continue forward momentum, executives understand that moving and relocation businesses must become more agile and resilient.
In-house and in-business surveys are no longer used since internet surveys have taken their place. Sales efficiency, cost savings, and the ability to close more deals after a greater customer acceptance and sales staff involvement have led to an increase in sales. Beyond the pandemic’s conclusion, experts anticipate continuing to utilize them.
More and more businesses are embracing digital transformations to create virtual operations monitoring systems that allow them to improve their productivity, increase profits, decrease costs, and generate new revenue streams. Online meeting platforms have helped to minimize expenses while ensuring that businesses can satisfy or exceed customer expectations and metrics. Touchless payment choices and additional digital touchpoints have resulted in overall time and cost savings.
Updates for clients to self-book were available with online booking. Clients may use an app to track their movements and get real-time service updates. According to lawyers, transparency in costs has increased as a result of higher client expectations.
More Than Just Moving Companies
Moving firms have started to specialize and diversify to grow their businesses. Suppliers like Shift have continued developing and expanding their service portfolios to cater to growing customer demand, acting as specialists for external partners and providing:
- Specialized handling of items that must be moved;
- Commercial moving;
- Residential moving;
- A cost-effective alternative for transporting items such as TVs and computers;
- Warehousing services, such as handling, storage, and packing for items.
The Future of Moving
The global moving services market is anticipated to grow at a compound annual growth rate (CAGR) of 2% from 2020 through 2024, according to the Global Moving Services study.
Commercial Moving
According to the Office Moving Institute, office moving has become a major source of income, with an average gross profit margin of 50% and less labor skill than is required for domestic moves. Moving firms that specialize in commercial movements have specialized teams and equipment to move hefty office equipment securely and effectively. These businesses provide warehousing, storage, and packing services in addition to furniture moving and installation.
